How Do I Get Free Shipping?
Excellent question. Here's what you need to know.
To reduce the risk of melted chocolate ending up on your doorstep, which, trust us, is sad for everyone involved, we ship all orders with 2-3 day shipping (or faster). If your shipping address falls within 1-2 UPS Ground days of our kitchen in Massachusetts, we’re happy to ship your order via Ground. If you don’t see a Ground Shipping option at checkout, your delivery address is outside of our Ground Shipping zone.
If you’re in a Ground Shipping Eligible state (CT, DE, IN, MA, MD, ME, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, WV, District of Columbia), all orders $85+ ship free.
If you’re in an Air Shipping Required state (AK, AL, AR, AZ, CA, CO, FL, GA, HI, IA, ID, IL, KS, KY, LA, MI, MN, MO, MS, MT, ND, NE, NM, NV, OK, OR, SD, TN, TX, UT, WA, WI, WY), all orders $120+ ship free.
When does m cacao ship?
To minimize the amount of time our chocolates spend sitting in transit, our normal shipping days are Monday, Tuesday, and Wednesday. Depending on your selected shipping speed, some orders may be able to ship on Thursday. Orders placed on Friday will go out the following week. If you need your order for a specific date, we encourage you to choose an express shipping method.
Warm Weather Shipping
During the hot summer months, we pack our products with sustainable cooling and insulating materials. Our gel cold packs are non-toxic and drain safe for both municipal water and home septic systems. Our insulating cooler is made of 100% all-natural, non-GMO U.S. grown corn – it’s even edible (we like to sprinkle habanero salt on ours)! If you’re not up for eating your cooler, we understand – you can just remove the outside plastic layer and run water over it till it dissolves.
Still have questions?
Please drop us a note at firstname.lastname@example.org or connect to us with a call or text to (617) 334-5777. We can’t wait to hear from you!